Frequent Questions & Answers (FAQs)

Our Answers to Frequently Asked Questions

FAQs

Many questions have to be considered when you are searching for a suitable Learning Management System. Find our answers here.

Let us know what information you are missing. We will answer your questions directly.

Call ☎️ 089 / 3090 839 30 or send us a message. We will respond as quickly as possible!

Frequently Asked Questions

All Sectors

Which industries is TCmanager® LMS suitable for?

TCmanager® LMS is industry-agnostic and can be used across various sectors. Our typical customers include academies, industrial training centers, and experts in corporate learning.

The Learning Management System is used in industries such as: Traditional training providers, Logistics, Infrastructure, Medical devices and equipment, Machinery and plant engineering, Energy, and more...

Check out our references.

locations

Can we organize training at multiple locations?

Yes, TCmanager® Learning Management System supports the organization of training at multiple locations, both with centralized and decentralized administration.

 

Data exchange

What interfaces are available?

Automated data exchange is the foundation for a high level of digitalization. TCmanager® LMS is characterized by deep system integration, both through interfaces and web-based connectivity.

 

all languages

Is TCmanager® LMS multilingual?

Yes, learning platform and training portals  can be adapted to any language and font you require. The central LMS Administration comes with English and German surface as a standard.

 

Global LMS

Is the LMS appropriate for international use?

Yes, even globally operating corporations with many learning employees and partners use TCmanager® LMS worldwide. We have considered possible languages, fonts, currencies, and time zones, among other factors.

 

GDPR Compliance

Is the LMS GDPR-compliant?

Yes, TCmanager® LMS complies with the requirements of GDPR (General Data Protection Regulation).

You can quickly and accurately provide information about stored personal data. Individual deletion and anonymization routines are triggered according to your specifications.

ISO Certification

Is there an ISO certification?

Yes, SoftDeCC is regularly certified to ISO 9001:2015 and ISO 27001.

 

 

Software-Demo

Do you provide a demo version?

To allow you and your pilot team to test TCmanager® LMS, we offer you a testing period. For testing purposes, the Learning Management System is configured to match your requirements, using your own processes and data. This enables you to make an informed, fact-based decision.

You might want to watch our demovideos. To find out immediately, if TCmanager® LMS suits your requirements complete our Quick-Check.

Difference

How does TCmanager® differ from other LMSs?

  • With TCmanager®, both online and in-person formats, as well as complex blended learning concepts, can be accurately represented.
  • You can train both your own employees and external groups, supported by individually tailored processes.
  • TCmanager® offers an extremely broad and flexibly configurable range of functions. Many configuration options and settings can be customized independently, saving you time and costs.
  • Also, in-depth system integration is one of the key characteristics of TCmanager®.
Time

How long does the implementation take?

The implementation duration cannot be stated as a fixed timeframe, as the requirements vary widely. The LMS itself is quickly available after the configuration and data transfer according to your preferences. For you, we can make individual adjustments, such as interfaces and correspondence templates. Additionally, your team will be carefully trained in using the LMS.

Adapting learning portals or learning platforms to your corporate design may require more effort. Alternatively, we offer a standardized portal version with a learning platform that can be quickly put into operation as an option or transition.

Once we know your requirements, we can provide you with an estimate of the time and implementation effort. Please contact us for more information.

LMS Design

Are Layout and Design adjustable?

Design and functionality of the Learning Platform and Portals can be customized according to your requirements. The layout and design of the LMS administration are largely fixed, but can be adjusted in several ways.

We also offer a standard version containing the usually required features for learners and managers. This version's colour scheme and layout can be quickly adjusted to your requirements.

Technical Requirements

What technical requirements must we meet?

As a cloud-based LMS, TCmanager® is incredibly easy to operate.

The LMS can run in your own server infrastructure (onPremise) or in a data center of your choice (Cloud). You can find all the technical details in the system requirements. Please also check out our hosting options.

Pricing

How much does TCmanager® LMS cost?

The pricing of the suitable system for you depends on various factors: First, we license based on the number of individuals who work with TCmanager® LMS, i.e., the training administrators, regardless of the number of learners. Furthermore, the price of the licenses depends on the desired functionality, such as whether the learning platform alone is sufficient or if the optional eLearning platform is needed.

We will be happy to provide you with personalized information offer.

Reliable Partner

Why should we choose SoftDeCC?

  • As an established LMS provider in Germany, we create all development and service offerings in Germany. In addition to our extensive experience and professional expertise, we are here for you personally.
  • We maintain an equal exchange with all our partners and aim for a long-term collaboration.
  • Stability and reliability are values we are happy to be measured by. Why have other learning professionals chosen to collaborate with us? Feel free to ask!
  • We would be happy to connect you with someone who can share their first-hand experience with us and our offerings. There are at least 10 reasons to collaborate with us.

 

Call us now

Do you have more questions?

 

We are happy to answer your questions and provide comprehensive guidance.

Call us right now:  +49 (0)89 / 3090 839 30.


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