Service Excellence for Your Training Success

• Personal consulting and needs analysis at eye level

• Cross-industry experience in education, industry, and the public sector

• Dedicated contacts from the start

• 25+ years of project success, numerous independent references

Analysis & Strategy Development

• In-depth requirement workshops with all stakeholder groups

• Goal-oriented concept aligned with your business model

• Evaluation of challenges and opportunities, and development of a customized feasibility plan

Expertise That Drives You Forward

• Project experience in education, industry, retail, government, large enterprises, and SMEs

• Practical success stories from real-world projects

• Personal exchange with SoftDeCC experts and existing reference clients

Efficient Implementation Methods

• Close coordination between IT, business departments, and users

• Customization and expansion based on individual requirements

Technical Security and Integration

• GDPR-compliant implementation with top-level data security

• Interfaces to HR systems, ERP, BI, and third-party systems

• Hosting solutions on-premises or in German data centers

Custom Training Programs

• User training, workshops, and train-the-trainer models

• Multimedia learning materials, face-to-face or online formats

• Practice-oriented training for admins, power & end users

Long-Term Support and Care

• English & German-speaking support

• Personal contact persons and defined response times

• Proactive system maintenance and update support

TCmanager® - Future-Proof Solutions

• Continuous development based on best practices and customer feedback

• Custom extensions and tailoring

• Flexible adaptation to new processes, business goals, and regulatory requirements

Trust Through Transparency

• What does the implementation of a new LMS with SoftDeCC look like in practice?

Implementation is structured and collaborative: After a comprehensive needs analysis, we work with you to develop a tailored implementation concept. The project is executed using agile methods, with clear milestones, dedicated contacts, and close coordination. Training and support ensure long-term success.

• Which services are recommended for my specific use case?

Our services are tailored to your goals, industry, and internal processes. In an initial consultation, we assess your needs and recommend suitable services – from consulting and implementation to training and support.

• Can existing systems be integrated seamlessly?

Yes, SoftDeCC offers proven interfaces to common HR, ERP, BI, and learning systems. Integration is secure, GDPR-compliant, and aligned with your existing IT infrastructure.

• Does SoftDeCC offer workshops on system maintenance or process optimization?

Yes, we provide practical workshops on system usage, maintenance, and process optimization. Whether for administrators, power users, or departments – our trainings are tailored to your specific needs.

• How is support ensured in day-to-day operations?

Our German-speaking support team is available via phone, email, or ticket system. You benefit from dedicated contacts, defined response times, and proactive system maintenance, including update support.

• Does SoftDeCC offer a test installation or pilot phase?

Yes, we offer a test installation on request, allowing you to try out our LMS, training administration or qualification management under real conditions using your own data - with expert support.