LMS - Questions and Answers (FAQs)

Frequently asked Questions

We have collected answers to many questions and areas of interest.

You did not find an answer? Contact us with your request and we will answer all your questions personally.

Call ☎️ ++49 89 3090 839 30 or send us a message. We will get back to you as soon as possible!

Is TCmanager® a cloud-based LMS?

TCmanager® LMS is a webbased Learning Management System. You may implement it within your own server landscape or in an external data center of your choice. We provide hosting and maintenance services according to your requirements. Choose your way of implementation and we will accomodate you.

 


What is the difference between TCmanager® and other LMS?

Conventional LMS focus mainly on publishing tutorials and online-courses, whilst TCmanager® maps all learning formats (online and classroom based).

TCmanager® features an extremly broad and detailled function portfolio. Thus TCmanager will depict highly individual and complext training processes already in the standard version. Furthermore your training administration can adjust options independenty from us. This is not only cost-effective, but allows you to accomodate new developments in your training business.


What is special about learning portals?

Learning portals not only grant secure access to personal data and learning content. Learning portals also contain individually required functionalities for learners, managers, external partners and trainers.

 


How much do TCmanager® LMS licences cost?

 

Pricing of your appropriate LMS-Setting depends on various elements. For the administrative part of the LMS prices depend on the number of people working with the system - independent from the number of learner. Also cost depents on the feature portfolio you would like e. g. if the learning platform offers you all features you need or whether you want one or several learning portals for different target groups or an addtional eLearning-platform.

Let us know your requirements and we will provide you with an idea concerning the respective pricing options.

 


Is the LMS suitable for more / international locations?

TCmanager® LMS is employed by middle sized academies and training centers with one or more locations.

Also globally operating companies with many learning employees and partners use TCmanager® for international training schemes. Amongst others we have considered languages, font types, currencies and time zones.

You might want to know more about areas of applications.


Is TCmanager® LMS multilingual?

The complete training administration is available in German and Englisch. You may adopt learning portals and learning platform in any language and unicode-type face of your choice.

 


What about Interfaces?

Usually interfaces to HR and Finance are requested. In addition we connect virtual payment systems, single-sign-on, online-proctoring and external learning platforms of your choice. Let us know what systems you use or favor.

 


Does SoftDeCC have an ISO-certification?

SoftDeCC ist regularly certified be ISO 9001:2015 and ISO 27001 standards.

 


Does the LMS contain a tool for quizzes?

Part of our optional elearning platform is a versatile testgenerator. It enable you to create tests and quizzes with various question types and assessment schemes.

Combine question from many areas. A randomizer supports you to create different test combinations according to your priorities.

 


Is TCmanager suitable for any particular sector?

TCmanager® can be employed independent from your line of business. Many of our partners are industrial training centres, connected to a producing enterprise. Still, TCmanager is also used in all kind of organizations, working in infratructure and logistics, medical equipment, insurance and pharmaceuticals. Thus, TCmanager is a suitable system for regulated sectors and mandatory training schemes.

Some or our partners are municipal institutions or competitive academies.


Why should you decide to work with us?

Not only do we offer lots of expertise and professional experience. We are always there for you - personally. Communication on eye level is relevant for us, as we desire longtermin business partnerships. Stability and reliability are relevant values for us.

Why have other learning professionals decided to work with us? Just ask them! We will be happy to arrange for a personal contact, so you can find out about experiences or working with us and our LMS at first hand. Want to know more...


Is a learning platform the same as an LMS?

Often the terms learning management system and learning platforms are used as synonyms. But this is avery rough simplification.

Learning platform reflect the learner's perspective. A learning management system focusses the learning infrastructor of an organization's training processes. Read on...


It the LMS suitable for a particular size of enterprise?

 

The number of your employees is not really the relevant indicator. More important is the volume and complexity of your training offer. If you are working in a strictly regulated sector where you have to provide mandatory trainings such as health and safety regulations or compliance, it is highly likely that you will require a professional LMS.

TCmanager® LMS is often employed by enterprises, where at least four people are busy with organizing corporate learning.


Do you provide a demo version?

We offer a testing period of some months in which you and your pilot team can try out TCmanager® LMS. We configure the system to suit your processes and import some of your data. This way you can get the best impression what working with TCmanager will be like.

This serves as an appropriate basis for your fact-based decision.


How fast can we go life?

The time span to your going-life depends on your requirements. The administrative part of TCmanager is quickly ready to go. We will have to adjust interfaces and import your data. Also you will want to have your own correspondence templates. Your team will need to make time for some training.

If your learning portals and learning platform are to feature your corporate design, this might take a little longer. As an alternative or during the transition period you may decide to use our standardized version, which can be up and running rathre quickly.


Your question was not answered? Contact us!

 

Call ☎️ ++49 89 3090 839 30 and ask your questions or send us a message.

We will get back to you as soon as possible!

Testimonials

  • SoftDeCC is our Reliable Partner

    TCmanager offers everything what can be wished for when searching for an appropriate tool for a training center. Our worldwide training offer for sales partner and customers is today supported by targetgroup optimated trainingsportals. The administration of events, enrolments and resources features a logical set-up and can be operated by intuition. Clear reports can readily be generated at anytime. We will face our future training and elearning challenges together with SoftDeCC, who is our reliable partner.

    Dipl.-Ing. (FH) Jan Henrik Holk, Head of Training Center, Maschinenfabrik Bernard Krone GmbH
  • Functionportfolio and Usability

    Our high demands concerning functionality on one hand and usability at the same time where perfectly met by SoftDeCC by employing individual solutions. The always competent advice and support were especially helpful, same as the constructive and solution-oriented discussions. The high reliability and the pleasant contact have established a very good cooperation.

    Link to recommender

    Astrid Werner, HDZ-Branch Stuttgart
  • Excellent Support

    act-Academy (previously Siemens Academy) offers practice oriented apprenticeship and services across all IT-issues. Since over 25 years we centre around our customers' needs. TCmanager® LMS offers us optimum support. All processes and tasks such as course planning, entolment, participant administration, website, CRM and project management are managed using TCmanager. Also the excellent support of SoftDeCC is to be mentioned.

    Daniel Bachmann, Managing Director, act-Academy GmbH
  • Especially created for Training and Qualification

    Since 2015 YASKAWA is SoftDeCC's customer and employs TCmanager® LMS. After a thorough evaluation of suitable management tools for our corporate training we are happy to have decided for SoftDeCC. It is immediately apparent that this software has been especially developed for training and qualification management. We gained instantly broader possibilities than required and demandet. We are certain, that we have equipped our training centre future-oriented and will increase efficiency as well as our training quality by the use of TCmanager®.

    Torben Schäfer, Manager YASKAWA ACADEMY, YASKAWA Europe GmbH
  • Support, Adjustments & Innovations

    Hella Academy provides technical training for our products as well as special topics such such as "hybrid & high voltage" and "Advanced Driver Assistance Systems" to workshops and sales partners.

    Since 2015 wir are satisfied customers and users of TCmanager®. Especially the support services provided by SoftDeCC are a convincing. Desired adjustments and innovations of the functionality of the system are implemented with care and help us support our customers.

    Mark Schulte, Head of Training, Hella Gutmann Solutions GmbH
  • Quality and Reliability

    Since more than 30 years training and education of Schneider Electric's customers and partners is closely connected to quality and reliability. In 2019 we have decided for TCmanager® LMS (Learning Management System) by SoftDeCC. The support of SoftDeCC during the implementation period has proven to be extremly helpful. Since then, the Learning Systems functionality portfolio expands continually and thus offers more possibilities for our growing demands. SoftDeCC's staff is well versed regarding our application and a great help!

    Heiner Lentzen, Head of Customer Training Schneider Electric, DACH
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