Privacy Policy
1. General Information
The data controller within the meaning of the General Data Protection Regulation (GDPR) is:
SoftDeCC Software GmbH
Kapuzinerstr. 9c
80337 Munich
Germany
Email: info@softdecc.com
Phone: 089 / 3090 839 – 30
Managing Director: Georg Nüssel
Commercial Register: HRB 123667,
Munich Local Court
VAT ID No.: DE199333177
2. Website Hosting and Log File Creation
Every time our website is accessed, our system automatically collects data and information from the visitor’s computer system. The following data is collected in this process:
- IP address of the accessing device
- Date and time of access
- Name and URL of the retrieved file
- Website from which the request originates (referrer URL)
- the browser used and, if applicable, the operating system of the device
This data is stored in log files. It is processed to ensure the smooth operation of the website and to improve the security and stability of our systems. The legal basis is our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The log files are automatically deleted after 30 days at the latest, unless security incidents require them to be retained longer.
2. Website Hosting and Log File Generation
Every time our website is accessed, our system automatically collects data and information from the visitor’s computer system. The following data is collected:
- IP address of the accessing device
- Date and time of access
- Name and URL of the retrieved file
- Website from which the request originates (referrer URL)
- the browser used and, if applicable, the operating system of the device
This data is stored in log files. It is processed to ensure the smooth operation of the website and to improve the security and stability of our systems. The legal basis is our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The log files are automatically deleted after 30 days at the latest, unless security incidents require them to be retained longer.
3. Hosting
We operate and host this website ourselves; we do not use an external hosting provider. The personal data collected in connection with the operation of this website (in particular the log file data mentioned in Section 2) is processed exclusively on our own servers or on servers under our control. The legal basis for this is our legitimate interest in providing our online services securely, quickly, and cost-effectively (Art. 6(1)(f) of the GDPR).
4. Cookies and Google Analytics
Our website uses cookies. Cookies are small text files that are stored on your device. We use only cookies that are necessary for the operation of Google Analytics (see below).
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Google Analytics uses cookies that enable an analysis of your use of our website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server and stored there.
Purpose of processing: To analyze user behavior on our website (e.g., page views, time spent on the site, visitor origin) in order to tailor and optimize our offerings to meet user needs.
Processed data: truncated/anonymized IP address, cookie ID, time of access, pages viewed, device and browser information.
Legal basis: Your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. Consent is obtained through our cookie consent tool and may be withdrawn there at any time with future effect.
Recipient: Google Ireland Limited as a data processor; a data processing agreement pursuant to Article 28 of the GDPR has been concluded.
Transfers to Third Countries: The transfer of data to Google LLC in the United States cannot be ruled out in the context of data processing. Google LLC is certified under the EU-U.S. Data Privacy Framework, which, pursuant to the EU Commission’s Adequacy Decision of July 10, 2023, ensures an adequate level of data protection. In addition, Standard Contractual Clauses (SCCs) may be used as an additional safeguard.
Retention period: Cookies set by Google are automatically deleted after 14 months (default setting for Google Analytics 4).
Objection/Opt-out: You can prevent Google Analytics from collecting data by withdrawing your consent via our cookie consent tool or by installing the browser add-on provided by Google to disable Google Analytics: https://tools.google.com/dlpage/gaoptout
For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: https://policies.google.com/privacy
5. Processing of Personal Data Based on Consent
Once you have given us your consent, we will store your data for the following purposes:
- Questions regarding the handling of error messages,
- For questions regarding support for the TCmanager® installation,
- Sending out informational materials.
6. Contact Form
We offer the option to contact us via contact forms on our website. A separate declaration of consent is obtained for each form. We process only the personal data that you voluntarily provide to us in this context (primarily your name, email address, contact information, and the subject of your inquiry). We use this data exclusively to process your inquiry or to handle your request. We do not share this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of precontractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that such consent has been requested.
The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
7. Inquiries by email, phone, or fax
If you contact us by email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
This data is processed on the basis of Article 6(1)(b) of the GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in effectively processing the inquiries directed to us.
The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
8. Processing of Personal Data for Contract Fulfilment
If a contract is concluded with us, we will use personal data to the extent necessary for the performance of the contract or for the implementation of precontractual measures. In particular, we will process your address information. In addition, contract-specific data will be processed. The data will be deleted upon expiration of the retention periods required by tax and commercial law, unless you have expressly consented to or consent to the continued use of your data.
9. Categories of Processed Personal Data
- Name,
- First name,
- Address information,
- Email,
- Phone numbers,
- Fax number;
10. Categories of Data Recipients
Personal data may be transferred to the following categories of recipients, as applicable:
- Public agencies, pursuant to statutory provisions,
- Data processors within the meaning of Article 28 of the GDPR in the context of data processing on behalf of a controller,
- Other third parties in connection with the transfer of functions.
11. Transfer to Third Countries
Personal data is transferred to countries outside the European Union or the EEA (third countries) to Google LLC, which is headquartered in the United States, in connection with the use of Google Analytics. For more information, see Section 4 (“Cookies and Google Analytics”). Otherwise, no personal data is transferred to third countries.
12. Safety
Personal data is transferred to countries outside the European Union or the EEA (third countries) to Google LLC, which is headquartered in the United States, in connection with the use of Google Analytics. For more information, see Section 4 (“Cookies and Google Analytics”). Otherwise, no personal data is transferred to third countries.
13. Data Retention Period
Personal data will be retained only for as long as necessary to fulfill the purposes stated here, or as required by the retention periods specified by law. Once the respective purpose no longer applies or the retention periods have expired, the data will be deleted in accordance with legal requirements.
14. Google Web Fonts
This site uses so-called web fonts, provided by Google, to ensure consistent font display. The Google Fonts are installed locally. No connection is made to Google’s servers.
15. Automated Decision-Making
In establishing and conducting
our business relationship, we generally do not use automated decision-making based solely on
, as defined in Article 22 of the GDPR.
16. Withdrawal of the Declaration of Consent
If the processing of personal data is based on your consent, you may withdraw that consent at any time with future effect. You may withdraw your consent at any time via the contact form or by email, without affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal.
17. Rights of Data Subjects
You have the option to exercise your “data subject rights” at any time:
● Right of access under Art. 15 of the GDPR.
● Right to rectification under Article 16 of the GDPR.
● Right to erasure under Article 17 of the GDPR.
● Right to restriction of processing pursuant to Art. 18 of the GDPR.
● Right to data portability pursuant to Art. 20 of the GDPR.
● Right to object under Article 21 of the GDPR.
If you wish to exercise your rights, please send your request by email to datenschutz@softdecc.com or by mail to the address listed in Section 1.
18. Right to File a Complaint
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
19. Internal Contact Person for Data Protection
If you have any questions, suggestions, or comments regarding data protection, please feel free to contact us at datenschutz@softdecc.com.
20th Amendment
SoftDeCC reserves the right to amend this Privacy Policy from time to time and will notify you of any material changes that affect the use of your personal data. You can find the current version here on the website or request it from SoftDeCC.
As of July 2026
