Made in Germany · ISO 27001 · GDPR-compliant
LMS for Banks and Insurance Companies
Effectively manage regulatory training, demonstrate role-specific qualifications, and document compliance in an audit-proof manner.
Banks and insurance companies must reliably manage complex mandatory training programs, role-based qualifications, and regulatory requirements. With DORA, requirements for ICT security and digital resilience have also been an integral part of training organization since January 2025. A high-performance LMS must therefore do more than just provide courses: It must manage qualifications in a traceable manner, document evidence in an audit-proof way, and automate training processes.
SoftDeCC LMS, based on the TCmanager® platform, combines role-based learning paths, automated compliance processes, and comprehensive documentation with integration into existing HR and IT systems—for banking academies, insurance training centers, and compliance organizations.
Discover how SoftDeCC can support your regulatory training management securely and efficiently—during a free consultation.
Audit-Compliant Qualification
Hosting in Germany
A Trusted Partner
The Challenge of Learning Management for Banks and Insurance Companies
Regulatory Pressure—Collective and Sector-Specific
Under the DORA Regulation (Digital Operational Resilience Act), virtually all supervised financial institutions—including banks and insurance companies—are required to include ICT security and digital resilience awareness programs as mandatory modules in their training programs, with a level of complexity appropriate to each position.
Specifically for Banks
Quick setup, automatic updates, hosting in German data centers. We take care of operations and security.
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MaRisk (Minimum Requirements for Risk Management)
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WpHG Certificates of Competence (§34d/f), MiFID II
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Anti-Money Laundering (AML) and Know Your Customer (KYC)
Specifically for Insurance Companies
Full control over your own infrastructure—ideal for the most stringent compliance and data protection requirements.
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IDD (Insurance Distribution Directive) and §34d of the German Trade Regulation Act (GewO) – Proof of Competence for Insurance Intermediaries
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VAG (Insurance Supervision Act), MaGo (Minimum Requirements for Business Organization)
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Product Disclosure Requirements and Advisory Documentation
Relevant to both industries
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ESG and Sustainability Reporting Requirements
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Fit-and-Proper Requirements for Executives and Supervisory Board Members
These training sessions are mandatory—and subject to audit—regardless of whether the organization is a bank or an insurance company.
Measurable Results
SoftDeCC LMS by the Numbers
Suitable for complex role and skill profiles
Banks and insurance companies have highly specialized roles, each of which requires its own regulatory-defined learning paths.
• Branch and customer service representatives:
• Compliance officers:
• Insurance intermediaries (subject to the IDD):
• IT security specialists:
• Executives (Fit & Proper)
Requirement for Audit-Proof Documentation
Internal audit departments, auditors, and regulatory authorities (BaFin, among others) require: complete documentation, comprehensive audit trails, and certifications that can be retrieved at any time
. A lack of documentation poses a significant liability risk—for banks and insurance companies alike.
Training Sessions Tailored to the Banking and Insurance Sectors
Typical Training Topics
Compliance Training
• AML / KYC
• Fraud Prevention
• Data Protection (GDPR)
• Internal Policies
IT and Security Training
• Cybersecurity Awareness
• DORA / NIS2
• Incident Response
• Access Security
Management and Fit-and-Proper Training
• Regulatory suitability requirements
• Leadership qualifications
• Decision-making responsibility
Sales and Consulting Certification
• IDD Certificates of Competence for Intermediaries:
• Continuing education requirement under §34d of the German Trade Regulation Act (GewO) (15 hours/year):
• Product and Advisory Documentation
ESG & Sustainability
• Regulatory ESG requirements
• Sustainable financial products
• Reporting requirements
Checklist
Does your LMS meet the requirements of banks and insurance companies?
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Audit-Compliant Training Records
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Audit trail for each training session
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Role-Based Learning Paths
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Automated Mandatory Training
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Data Privacy & Secure Infrastructure
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Scalability for Branch/Agent Networks
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Support for Regulatory Updates (DORA, IDD, MaRisk)
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Fit-and-Proper Certificates for Executives
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Automation of Compliance Processes
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Integration with HR and IT Systems
If your system fails to address several of these points, then your training organization needs to take immediate action.
The Solution
Learning & Compliance Management with SoftDeCC LMS
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Centralized management of all learning processes; administration of all training programs on a single platform; automatic assignment based on role, location, or function; transparency regarding learning progress and qualifications.
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Traceable Qualification Management: Complete documentation of all training sessions, audit-ready reports at the click of a button, and proof of compliance for regulatory authorities
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Secure learning platform for sensitive data: Hosting in accordance with the highest security standards, access controls, and role-based permissions; protection of sensitive employee and company data.
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System Integration: Integration with HR systems, connection to Active Directory/identity management, interfaces to existing IT systems.
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Automation of Training Processes: Automatic reminders and escalations, mandatory training without manual effort, standardized processes across all locations.
Automation and AI-powered prioritization complement these core features—learn more on the AIR page.
SoftDeCC Learning Management System in Practice
Testimonials from Banks & Insurance Companies
LMS systems for banks and insurance companies are part of security-critical infrastructure. We take our non-disclosure agreements (NDAs) with our clients very seriously. Due to existing confidentiality agreements, we are currently unable to name specific banking or insurance projects. The following references therefore come from other heavily audited, regulated industries. They demonstrate how SoftDeCC LMS handles compliance requirements, audit frequency, and certification tracking in practice, regardless of which regulatory authority is conducting the audit in each specific case.
Medical Technology (Dräger)
• Audit-proof certification tracking
• Compliance-driven training processes
Energy Technology (Omterra)
• Safety-critical qualification tracking
• Compliance workflows for regulatory requirements
Nuclear Energy (Framatome)
• Audit-proof qualification tracking
• Compliance-driven training processes
SoftDeCC Learning Management System
Benefits for Banks and Insurance Companies with SoftDeCC LMS
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Audit-Level Compliance Assurance
All training records are archived in an audit-proof manner and can be accessed at any time—by internal auditors, external auditors, and regulatory authorities alike.
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Minimizing Liability Risks
Comprehensive documentation closes gaps in record-keeping. In the event of audits or incidents, training status can be fully documented.
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Operational Efficiency Gains
Mandatory training, reminders, and escalation processes are automated—without the need for manual administrative work.
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Real-Time Qualification Transparency
Through dashboards, compliance officers can see at any time which employees are qualified, where there are training needs or missed deadlines, and which regulatory risks are emerging.
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Scalable for complex structures
SoftDeCC LMS grows with your organization: large banks and savings banks, insurance groups with networks of agents, decentralized branch structures, and institutions operating internationally.
References
What Our Customers Say
TCmanager LMS offers everything you would expect from a software tool for training centers. Today, our extensive training offerings for our service and sales partners and customers are optimally supported worldwide by training portals tailored to specific target groups and countries. The management of schedules, bookings, and resources is logically structured and intuitive to use. Reports can be generated quickly and clearly at any time. SoftDeCC is our reliable partner, with whom we will continue to deliver our in-person training and e-learning offerings in the future.
YASKAWA has been a customer and user of TCmanager® since 2015. After an extensive search for a management tool for our training and professional development programs, we are now glad that we chose SoftDeCC following the implementation. It quickly becomes clear that this software was designed specifically for training and certification management. We’re discovering far more capabilities than we initially required or expected. We’re confident that TCmanager® will help us position our training facilities well for the future and improve our efficiency and quality.
SoftDeCC did an excellent job of bringing to life the high standards we set for functionality on the one hand and user-friendliness on the other through customized solutions. The expert advice and support, as well as the constructive and solution-oriented discussions, were particularly helpful in this regard. The collaboration has been excellent, thanks to the very pleasant working relationship and high level of reliability.
For more than 30 years, training and education for Schneider Electric’s customers and partners have been closely linked to quality and reliability. In 2019, we chose SoftDeCC’s TCmanager® LMS (Learning Management System). The support we received from SoftDeCC during the implementation phase was extremely helpful. Since then, the learning system’s feature set has been continuously expanded, offering more options to meet our growing needs. The SoftDeCC team is very familiar with our application and has been a great help!
Hella Academy provides technical training to repair shops and retail partners on our products, as well as on specialized topics such as “Hybrid & High-Voltage” and driver assistance systems. We have been a satisfied customer and user of theTCmanager® LMS since 2015. We are particularly impressed by the support time and again. Any customizations or new features we request for the application’s functionality are implemented smoothly and help us better serve our customers.
Learn more now
Ready for audit-compliant corporate learning?
Get a free, no-obligation consultation. In just 30 minutes, you'll learn what SoftDeCC learning technology can do for you.
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Over 25 Years of Expertise
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Made in Germany
Frequently Asked Questions
FAQs – from banking academies, insurance companies, and compliance teams
How does SoftDeCC LMS map mandatory training courses in accordance with MaRisk and DORA?
SoftDeCC LMS enables the automatic assignment of regulatory training based on role and function. Due dates, reminders, and escalations are handled automatically. All completions are documented in an audit-compliant manner—and are available for review by internal auditors and regulatory authorities.
Does SoftDeCC LMS also support IDD training certificates for insurance intermediaries?
Yes. Proof of professional competence and continuing education in accordance with the IDD and §34d of the German Trade Regulation Act (GewO) can be tracked on a role-by-role basis, including automatic monitoring of deadlines for the annual continuing education requirement.
How are learning paths created for different roles, such as compliance officers or insurance brokers?
Learning paths are configured based on roles: Compliance Officers, branch employees, insurance brokers, IT security professionals, and executives automatically receive the mandatory modules that comply with regulatory requirements. Location- and country-specific requirements can be managed in parallel.
How does SoftDeCC LMS ensure that training records are immediately available in the event of an audit by regulatory authorities?
All training completions are saved with a timestamp, version reference, and participant data. Audit reports can be filtered by time period, role, or training type and retrieved at the click of a button. The audit trail is archived in a way that prevents any changes.
Does SoftDeCC LMS support the documentation of fit-and-proper assessments for executives?
Yes. SoftDeCC LMS tracks regulatory fitness and properness (Fit & Proper) certifications for members of the executive board, supervisory board, and senior management. Expiration dates are monitored, and refresher training is automatically triggered.
Can SoftDeCC LMS be integrated into existing systems such as Active Directory or HR systems?
Yes. SoftDeCC LMS offers standardized interfaces (REST API, LDAP/Active Directory, HR systems). User data, role profiles, and organizational structures are automatically synchronized—without the need for manual user management.
