Our LMS Consulting Service

Reliable - in all phases of our Cooperation

We offer a continuously reliable and professional cooperation - also after a conclusion of contract.

To introduce you to TCmanager® Learning Management System in the best possible way, we offer you a free and unconditional presentation - in your office or via online-demonstration in a live conference.

 

Naturally, we tailor our approach to your individual requirements and address your specific inquiries.

We introduce the features relevant to you, offer guidance on configuration options, and explore alternative use cases.

We provide reliable support during your testing phase and look forward to your questions, which we are happy to answer.

During your Research

Our offering aims to provide you with a clear understanding of our approach and expected costs right from the beginning, enabling you to make an informed decision:

  1. Free Needs Analysis: From the outset, we carefully discuss your challenges with you. We aim to understand your requirements to provide tailored solutions. Whenever possible, these solutions are implemented for you during the testing phase.
     
  2. Solution Design: Our expert team creates a customized solution design for you. This includes selecting the appropriate technologies, architectures, and development approaches to achieve your goals. Our extensive practical experience with the implementation of learning technology is incorporated into this.
     
  3. Transparent Cost Overview: We offer you a clear overview of the estimated project costs, including development expenses, licensing fees, and maintenance costs.
     
  4. Timeline: Our team collaborates with you to establish a realistic timeline that includes milestones and project durations. You will receive clear information about the project's progress.
     
  5. Clear Contractual Agreements: Our contracts are detailed and transparent, encompassing all terms and conditions, including delivery deadlines, payment terms, and disclaimers.

 

 

During our Cooperation

Our offering for software consulting services after contract signing ensures that your project is successfully implemented and supported, meeting your long-term requirements.

Unser Angebot für Software-Beratungsdienste nach Vertragsabschluss stellt sicher, dass Ihr Projekt erfolgreich implementiert und unterstützt wird, und dass Ihre langfristigen Anforderungen erfüllt werden.

  1. Personal Contact: We provide you with reliable and qualified contacts who will accompany you from the beginning. Already during the testing phase, we offer guidance on possible system adjustments and maintenance.
     
  2. Professional Project Management: After contract signing, we ensure efficient and professional project management. We guarantee that your project will be completed on time and within budget.
     
  3. Communication: We regularly offer webinars and workshops on current developments and topics. Our networking events allow you to meet other clients with whom you can exchange experiences.
     
  4. Quality Assurance: Our software undergoes thorough testing to ensure it meets your requirements and industry-specific standards.
     
  5. Comprehensive Training and Support: Also after implementation, we offer customized training and training materials for your team to ensure effective software utilization. Our hotline is available for your users with tailored service packages that fit your needs.
     
  6. Customer Satisfaction: Customer satisfaction is of paramount importance to us. We continuously monitor your satisfaction and are ready to address your feedback and concerns.
     
  7. Future-Proofing: We develop your software to meet your company's future requirements, ensuring it is scalable and adaptable at any time.
     
  8. Security and Data Protection: Naturally, our software is developed with consideration for all necessary security and data protection standards.

 

Consulting on Hosting & Implementation

Our comprehensive support encompasses not only software development and implementation but also assistance in choosing between on-premises hosting or an external data center.

We provide guidance on the best hosting option to meet your specific requirements regarding security, performance, and scalability.

 

Key Account - Central Communication

The central task of our key account is the continous dialogue enterprises, which use TCmanager® Learning Management System.

Development of business segments might require other configuration setting, adjustments or entirely new functions. The personal contact persons for our customers estimate cost, develop technical concepts and generate offers and monitor the software development.

 

 


Free Consultancy

Arrange for your free Presentation

To introduce you to TCmanager® Learning Management System in the best possible way, we offer you an unconditional presentation in your office or via online-demonstration in a live conference.

We will show you all relevant functionalities in detail, advise you concerning the configuration and also show you proven alternative processes.

Your Consultant:

Susanne Ziegler

Sales and Consulting Services

Call: ++49 (0)89 / 3090 839 - 30

Mail: s.ziegler(@)softdecc.com or info(@)softdecc.com

 

Testing Period

We will be happy to provide you with a test installation with the appropriate configuration. Enable your team to thoroughly check out TCmanager® LMS and make a sound and risk free decision!

Testimonials

  • Especially created for Training and Qualification

    Since 2015 YASKAWA is SoftDeCC's customer and employs TCmanager® LMS. After a thorough evaluation of suitable management tools for our corporate training we are happy to have decided for SoftDeCC. It is immediately apparent that this software has been especially developed for training and qualification management. We gained instantly broader possibilities than required and demandet. We are certain, that we have equipped our training centre future-oriented and will increase efficiency as well as our training quality by the use of TCmanager®.

    Torben Schäfer, Manager YASKAWA ACADEMY, YASKAWA Europe GmbH
  • Support, Adjustments & Innovations

    Hella Academy provides technical training for our products as well as special topics such such as "hybrid & high voltage" and "Advanced Driver Assistance Systems" to workshops and sales partners.

    Since 2015 wir are satisfied customers and users of TCmanager®. Especially the support services provided by SoftDeCC are a convincing. Desired adjustments and innovations of the functionality of the system are implemented with care and help us support our customers.

    Mark Schulte, Head of Training, Hella Gutmann Solutions GmbH
  • Functionportfolio and Usability

    Our high demands concerning functionality on one hand and usability at the same time where perfectly met by SoftDeCC by employing individual solutions. The always competent advice and support were especially helpful, same as the constructive and solution-oriented discussions. The high reliability and the pleasant contact have established a very good cooperation.

    Astrid Werner, HDZ-Branch Stuttgart
  • Excellent Support

    act-Academy (previously Siemens Academy) offers practice oriented apprenticeship and services across all IT-issues. Since over 25 years we centre around our customers' needs. TCmanager® LMS offers us optimum support. All processes and tasks such as course planning, entolment, participant administration, website, CRM and project management are managed using TCmanager. Also the excellent support of SoftDeCC is to be mentioned.

    Daniel Bachmann, Managing Director, act-Academy GmbH
  • SoftDeCC is our Reliable Partner

    TCmanager offers everything what can be wished for when searching for an appropriate tool for a training center. Our worldwide training offer for sales partner and customers is today supported by target-group optimized training portals. The administration of events, enrolments and resources features a logical set-up and can be operated by intuition. Clear reports can readily be generated at anytime. We will face our future training and elearning challenges together with SoftDeCC, who is our reliable partner.

    Dipl.-Ing. (FH) Jan Henrik Holk, Head of Training Center, Maschinenfabrik Bernard Krone GmbH
  • Quality and Reliability

    Since more than 30 years training and education of Schneider Electric's customers and partners is closely connected to quality and reliability. In 2019 we have decided for TCmanager® LMS (Learning Management System) by SoftDeCC. The support of SoftDeCC during the implementation period has proven to be extremly helpful. Since then, the Learning Systems functionality portfolio expands continually and thus offers more possibilities for our growing demands. SoftDeCC's staff is well versed regarding our application and a great help!

    Heiner Lentzen, Head of Customer Training Schneider Electric, DACH
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