After implementing TCmanager® LMS we also support your training team. Our partner company SoftDeCC Service GmbH offers Hotline-Services for users and administrators. We will also be able to provide you with your own on-site consultant, who will exclusively see to your requirements.
SoftDeCC Service Hotline: 089 / 3090 839 - 10
Our highly qualified service hotline for user questions, technical support and global LMS training is part of our service portfolio.
Do you require support beyond usual office hours e. g. during critical time-bound training projects?
Our specialized task force will see exclusively to your demands.
Customized Services
Our hotline-team is available during usual office hours. Naturally we also offer longer support services during critical and important projects. On request we will also to provide you with an on-site support team, taking exclusively care of your special requirements.
Let us know your demands. We are confident that we will always find a solution.
Project Support
Do you have to manage complex tasks and goals, such as change management projects? We will also provide you with additional resources for short periods.
Our project support is directly integrated in your business onSite. Profit from this hands-on, uncomplicated and direct help for your training department.
Together we will define what services you actually require. For more information call 089 / 3090 839 - 0.
Support for Users & Administrators
A complex training administration software such as TCmanager® LMS delivers broad functionalities for your requirements. However, it is of little use if one can not operate it. Thus we provide TCmanager® user and administrators with thorough training. During training we focus on your particular business model and specific configuration. Our experienced instructors analyze your special requirements and include those appropriate in the training session.
Also during a testing period your project team will receive thorough training. A completely new implementation, modified processes or new training staff can be other reasons to update your TCmanager skills.
Another valuable opportunity is the TCmanager User forum in Munich. This annual convention enables your staff to exchange experiences with other members of the TCmanager community. Each year users from various enterprises meet up to discuss updates, functionalities and to be introduced to the latest developments.
We will be happy to welcome you in Munich!
Individual Support
We offer our partners a broad service portfolio including hotline, training and technical support for user and system administrators. Do you require in-house-trainings, project support onSite or hotline-services for your training department? Due to accurate documentation our service team is well acquainted with your particular configuration and provide targeted support.
Let us know your requirements and we will work out a suitable service solution!
Requests and Support Concepts
Julia Nüssel
CEO - SoftDeCC Service GmbH
Kapuzinerstr. 9 D
80337 Munich
Information ++49 (0)89 / 3090 839 - 0
Hotline: ++49 (0)89 / 3090 839 - 10
